Information We Collect
Important: At Brightstreamnest, we collect only the financial and educational data necessary to provide our liquidity and solvency analysis services. We never collect unnecessary personal information.
Financial Data Collection
When you use our financial analysis tools, we collect specific business information to perform accurate liquidity and solvency assessments. This includes balance sheet data, cash flow information, and relevant financial ratios that you input into our analysis systems.
Account Information
Name, email address, company details, and role information needed to personalize your learning experience and provide relevant financial analysis tools.
Financial Data Inputs
Business financial statements, ratios, and metrics that you voluntarily submit for analysis purposes. This data remains under your control.
Learning Progress
Course completion rates, assessment scores, and learning preferences to customize your educational journey and improve our teaching methods.
Technical Information
Device type, browser information, and usage patterns to ensure our platform works smoothly across different systems and devices.
Automatic Information Collection
Our systems automatically collect certain technical information to maintain platform security and improve user experience. This includes IP addresses, browser types, and interaction patterns with our educational content.
How We Use Your Information
Your data serves specific purposes related to financial education and analysis. We don't use your information for unrelated marketing or sell it to third parties.
- Educational Delivery: Customizing learning materials based on your progress and financial analysis focus areas
- Analysis Tools: Processing your financial data inputs to generate liquidity and solvency reports
- Platform Improvement: Understanding how users interact with our tools to enhance functionality
- Communication: Sending course updates, new analysis features, and relevant financial education content
- Security Monitoring: Protecting your account and data from unauthorized access or misuse
Financial Data Processing: When you input financial information for analysis, we process this data locally within our secure systems. Your business financial information is never shared with external parties or used for purposes beyond your specific analysis requests.
Information Sharing and Disclosure
Limited Third-Party Sharing
We maintain strict control over your information. Any sharing occurs only under specific circumstances and with your explicit consent or legal requirement.
Service Providers
Trusted technology partners who help maintain our platform infrastructure, all bound by confidentiality agreements and data protection standards.
Legal Requirements
Information may be disclosed when required by Philippines law, court orders, or to protect the rights and safety of our users and platform.
Business Transfers
In the event of a merger or acquisition, user data would be transferred under the same privacy protections outlined in this policy.
Data Protection Standards
All third-party partners must meet our data security standards and comply with relevant Philippines data protection regulations. We regularly audit these relationships to ensure your information remains protected.
Security Measures and Protection
Financial education involves sensitive business information. We've implemented multiple layers of security to protect your data throughout collection, processing, and storage.
| Security Layer | Protection Method | Implementation |
|---|---|---|
| Data Encryption | AES-256 encryption | All data encrypted at rest and in transit |
| Access Controls | Multi-factor authentication | Required for all user accounts and admin access |
| Network Security | Secure Socket Layer (SSL) | All data transmission protected by SSL certificates |
| Monitoring | 24/7 security monitoring | Automated threat detection and response systems |
| Backup Systems | Encrypted daily backups | Multiple geographic locations for data recovery |
Incident Response
In the unlikely event of a security incident, we have established procedures to contain the issue, assess the impact, and notify affected users within 72 hours as required by data protection regulations.
Your Privacy Rights
You maintain significant control over your personal and financial data. These rights can be exercised at any time through your account settings or by contacting our privacy team.
Access Your Data
Request a complete copy of all information we have about you, including financial data inputs and learning progress records.
Correct Information
Update or correct any inaccurate personal information, company details, or financial data in your account at any time.
Delete Your Data
Request complete deletion of your account and associated data, with some exceptions for legal compliance requirements.
Limit Processing
Restrict how we use your information while maintaining access to essential educational and analysis features.
Exercising Your Rights
To exercise any of these rights, contact us at info@brightstreamnest.com with your request. We'll respond within 30 days and may need to verify your identity to protect your information security.
Note: Some data deletion requests may be limited by legal requirements to retain financial records or educational transcripts for specific periods as required by Philippines business law.
Data Retention and Deletion
Retention Periods
We keep your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
- Account Information: Retained while your account is active, plus 3 years after account closure for legal compliance
- Financial Analysis Data: Stored for 5 years to comply with Philippines financial record-keeping requirements
- Learning Records: Kept for 7 years to maintain academic transcripts and certification validity
- Technical Logs: Automatically deleted after 2 years unless needed for security investigations
- Communication Records: Support conversations retained for 3 years for service improvement
Automated Deletion
Our systems automatically delete data when retention periods expire. You'll receive notifications before any educational records are removed, giving you the opportunity to download important documents.
Philippines Data Protection Compliance
Brightstreamnest complies with the Philippines Data Privacy Act of 2012 and related regulations. As a financial education provider operating in the Philippines market, we adhere to both local privacy laws and international best practices.
Data Privacy Act Compliance
We've registered with the National Privacy Commission as required for organizations processing personal data in the Philippines. Our data processing activities are conducted under lawful basis and with appropriate security measures.
Cross-Border Data Transfers
When necessary for technical operations, we may transfer data to secure servers in other countries with adequate data protection laws. All transfers comply with Philippines Data Privacy Act requirements and include appropriate safeguards.
Local Contact: For Philippines-specific privacy concerns or to exercise your rights under local law, you can reach our local data protection representative at our Makati office or through our standard privacy contact channels.
Privacy Contact Information
For any privacy-related questions, concerns, or requests, please contact us through the following channels:
Email: info@brightstreamnest.com
Subject Line: Privacy Inquiry - [Your Request Type]
Phone: +639459819190
Hours: Monday-Friday, 9:00 AM - 6:00 PM PHT
Mailing Address:
Brightstreamnest Privacy Team
Lasala building, 805 Dr Jose P. Rizal Ave
Poblacion Makati, Makati
1210 Metro Manila, Philippines
We typically respond to privacy inquiries within 48 hours and will work with you to resolve any concerns about how your financial and educational data is handled.